Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern AbbieAnne.com's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘AbbieAnne.com’ or ‘us’ or ‘we’ or 'I' refers to the owner of the website whose registered office is Trehayle, Whitecross, Wadebridge, Cornwall, PL27 7JD.  The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

 

Terms of Sale

Terms of Sale 

The information we ask of you when you place an order is for billing and delivery, or for contacting you if we have a problem with your order. When you have placed an order with AbbieAnne.com we will organise and send your goods. If we are unable to fill the whole order we will contact you to see if you wish to continue with the rest of the order. Once the goods have been sent we will send an e-mail to say your goods are on the way. We will get a proof of postage. AbbieAnne.com reserves the right not to accept an order at our discretion. If we cancel an order, we will refund any monies paid and notify you immediately.

Prices
Goods for sale from AbbieAnne.com include our local taxes and are in pounds sterling. Please note any local import duties and taxes for orders being delivered outside of the UK are your responsibility .

Payment
We accept online payment through a secure system, all sales are in pounds sterling. Please do not e-mail us your card details as no responsibility can be taken for its security if you do this.

Import duties and Taxes
Orders for delievery outside the UK may be liable to import duties and taxes, these will be levied once the parcel reaches it’s destination country. Any such charges must be paid by you as we have no control over these and do not know what they may be as customs policies vary from country to country. Before placing an order look up your local customs officer

 

Returns Policy

Unless faulty patterns and items of artwork are not refundable.  Artwork is entirely subjective, detailed descriptions and photos are given.  Other items may be returned after agreement within seven working days after delivery.  A refund will be issued less any discount and the postage and packaging costs. Items returned must be in their original packaging, unused and in a new condition, unfortunately if they are not we will be unable to issue a refund. You are responsible for the cost of return postage, a proof of postage should be obtained.

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